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Help center › Plans and billing

Plans and billing

Prices are in Philippine pesos and are per branch. Add more branches anytime from Multi Store inside the app. Pay monthly, or pay ahead for 3, 6 or 12 months. Paying for 12 months gives you 2 months free.

The plans

PlanPriceLogin usersItemsWhat it adds
Free₱0130Basic features with limits, no human support
Basic₱699/mo or ₱6,990/yr2100Sell, menu, stock, sales history, drawer, Z-reading, basic reports, AI help, support messages
Advance₱1,399/mo or ₱13,990/yr10300Tabs, order source, staff time-in and payroll, utang, suppliers, receipt photo stock-in, full reports and CSV, remit
Pro₱1,999/mo or ₱19,990/yrUnlimitedUnlimitedRecipes and ingredient costing, activity log, announcements, priority support and more
Business₱2,999/mo or ₱29,990/yrUnlimitedUnlimitedEverything in Pro, plus custom features built on request through Ask Peppy?, your requests go first, and a dedicated onboarding call

Items means active products on your menu. Archived or inactive ones do not count. At 80% of your limit you see a heads-up. At the limit, adding or reactivating a product (including extra CSV import rows) asks you to upgrade; your existing products are never touched.

Locked features stay visible with a small lock and "Available on Advance" or "Available on Pro". Want us to set it all up? Done-for-you is ₱45,000 one time (we visit the store, set up the tablet and menu, and train your staff), then Pro monthly (or Business if you prefer).

Your free trial

  • Every new store gets 14 days with every Pro feature. No card needed.
  • After the trial you stay on Free unless you pick a paid plan.
  • If you picked a paid plan, your first payment is due on the day the trial ends, and then on the same day every month.
  • If the trial ends with no payment, your store moves to the Free plan by itself. Nothing you saved is lost.

The Free plan

  • 1 login user (the owner), up to 30 active products and 300 sales a month.
  • Reports for today only, and the last 30 days in the sales list.
  • 3 AI help questions a day. Messages to PeppyPOS support are on paid plans.
  • At 80% of a limit you see a heads-up. At the limit the cart you are on can still be charged; the next sale shows "You have reached 300 sales this month" with an upgrade button. The count starts again on the 1st.
  • Order slips show "Powered by PeppyPOS".

To upgrade, the owner opens Settings › Subscription, taps Upgrade on a plan and then Send request. You will see "Request sent. PeppyPOS will message you within the day."

Pay by GCash

Owner only

  1. Open Settings › Subscription and tap Pay now. The payment window also opens by itself when a payment is due.
  2. Under How do you want to pay? pick 1, 3, 6 or 12 months.
  3. Send the amount shown to the GCash details under Where to pay. If no details show, message PeppyPOS support for them.
  4. Type the GCash Reference code, tap Attach screenshot to add your GCash receipt, or do both.
  5. Send it. You can tap Remind me later if you are not ready yet.

What "checking your payment" means

  • With a screenshot: send a screenshot of your GCash payment. It shows as Sent for checking. We check every payment, usually within the day.
  • With only a reference code: it shows Waiting for confirmation. "Your payment counts once we check the reference code." Our team matches it with our GCash and approves it, usually within the day.
  • If something does not match, you see "Payment declined" with the reason. Tap Send new proof and send a clearer screenshot or the right reference. A screenshot payment that is declined later becomes unpaid again.

Missed a payment: grace and paused

  1. Grace (14 days): if a payment is not in by the due date, or a payment is declined, you keep all your plan's features for 14 more days. A bar shows "Payment of ₱X is overdue. Your Advance features pause in N days" with Pay now for the owner. Staff see a note to tell the owner. Sales are never blocked.
  2. Paused: after 14 days your paid features pause and the Free plan limits apply. The bar says "Your Advance features are paused. Pay ₱X to turn them back on."
  3. Turn it back on: pay the amount shown. Your plan comes back as soon as the payment is accepted.

Your data is never deleted. The month you were on grace is still owed, but months spent fully on Free are not charged.

Multi Store (branches)

Owner only

  1. Open Multi Store and add a branch.
  2. Pick a plan for the branch. Each branch has its own plan, and prices are per branch.
  3. Pay for the branch by GCash first.
  4. Choose what to copy from your current store to the new branch.
  • Staff only see their own branch.
  • The owner sets roles and permissions in Settings › Roles & permissions.

Taxes and BIR invoices

PeppyPOS tracks your sales and inventory only. It does not file your taxes or issue official BIR invoices. Keep issuing your BIR invoices for every sale. You are responsible for your tax filing and any registration your RDO requires (such as a Permit to Use), so ask your RDO about any registration. Our printouts are Order Slips marked "THIS DOCUMENT IS NOT VALID FOR CLAIM OF INPUT TAX." Settings > About shows when you accepted this notice.